White Screen on wp-admin Only (Front End Loads Fine)

  • Connect via SFTP/SSH and check wp-content/debug.log and the server/PHP error logs immediately after reproducing the issue. WordPress recommends using WP_DEBUG_LOG to capture errors in debug.log.
  • If the log identifies a specific plugin, temporarily rename only that plugin’s folder to deactivate it, then test /wp-admin/ again.
  • If there is no clear error, temporarily rename the plugins folder to something like plugins_old and test the affected admin page. WordPress officially recommends this method when the admin screens cannot be accessed.
  • If the issue still occurs with all plugins disabled, check the active theme/custom code and PHP/server logs. A theme can also cause a white screen.
  • If the issue affects all admin pages and the logs don’t indicate a plugin/theme problem, then investigate WordPress core files, PHP version/memory limits, permissions, and server configuration.
  • Do not rename wp-admin as a first troubleshooting step. Replacing WordPress core files can be considered later if there is evidence of corrupted/missing core files; don’t touch wp-content or wp-config.php during a core replacement.
  • So your two SOPs can share the same Debug Log → Specific Plugin → All Plugins flow, with additional checks for admin-specific issues.

Symptom

Public site loads normally, but /wp-admin/ is blank or errors - isolates the cause to an admin-only hook/plugin.

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