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Troubleshooting KB

Symptom, investigate, resolve, prevent - for everything that has gone wrong before.

file-permissions htaccess site-down

Site Down – 403 Forbidden on Every Page

Every URL returns '403 Forbidden' instead of content, including the homepage, while the server itself is up.

Read the fix htaccess redirect-loop site-down ssl

Site Down – Too Many Redirects (ERR_TOO_MANY_REDIRECTS)

The browser refuses to load any page and reports a redirect loop, usually after an HTTPS, www, or domain change.

Read the fix htaccess site-down

Site Down – Corrupted or Misconfigured .htaccess File

500 Internal Server Error, server error log references .htaccess syntax; renaming it temporarily restores access.

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