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Troubleshooting KB

Symptom, investigate, resolve, prevent - for everything that has gone wrong before.

deliverability woocommerce

WooCommerce Order Emails Not Reaching Customers

Orders complete successfully but customers, or the shop admin, never receive the order confirmation email.

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deliverability smtp

WordPress Not Sending Any Emails

No WordPress emails (password resets, order confirmations, form submissions) are being received.

Read the fix deliverability dns

Email Stopped After a DNS or Nameserver Change (MX Records Lost)

Nobody at the client's domain receives mail after a host or nameserver change, because MX records were not carried over.

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