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Troubleshooting KB

Symptom, investigate, resolve, prevent - for everything that has gone wrong before.

dns domain

DNS Propagation Delay After Domain/Host Change

Site works for some visitors/locations but not others shortly after an A-record or nameserver change.

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deliverability dns

Email Issue – Emails Delivered But Landing in Spam

Emails do arrive, but consistently in the recipient's spam/junk folder.

Read the fix deliverability dns

Email Stopped After a DNS or Nameserver Change (MX Records Lost)

Nobody at the client's domain receives mail after a host or nameserver change, because MX records were not carried over.

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dns domain

Site Down – Domain Not Resolving / DNS Misconfigured

Browser shows DNS_PROBE_FINISHED / server not found rather than a WordPress error at all.

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