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Troubleshooting KB

Symptom, investigate, resolve, prevent - for everything that has gone wrong before.

fatal-error post-update

Update Issue – Fatal Error Immediately After Plugin Update

Update completed, then the site immediately threw a fatal error on the next page load.

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fatal-error plugin-conflict

Site Down – Fatal Error Traced to a Specific Plugin

debug.log shows a fatal error (e.g. 'Call to undefined function') pointing at a plugin file.

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Site Down – Fatal Error Traced to Theme Conflict

debug.log points at the active theme's functions.php or a template file rather than a plugin.

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