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Troubleshooting KB

Symptom, investigate, resolve, prevent - for everything that has gone wrong before.

database hosting-outage

Site Down – Database Server Itself Is Down/Unreachable

wp-config.php credentials are correct, but the DB server/host is unreachable independent of WordPress.

Read the fix hosting-outage site-down

Site Down – Entire Hosting/Server Outage (Not WP-Specific)

Cannot even reach the server via SSH/SFTP/panel; other sites on the same host are also down.

Read the fix database hosting-outage

Site Down – One Hosting Service Down/Degraded (PHP-FPM, MySQL, etc.)

Resources look fine, but a specific service (PHP handler, MySQL, object cache) is unresponsive per host status page/panel.

Read the fix
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